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Description
BeschwerdemanagementUnzufriedene Kunden als profitable Zielgruppe EAN: 9783446474215 Farbverschnitt: Generell werden die Bcher ohne Farbverschnitt geliefert, auch wenn die Abbildungen einen Farbverschnitt zeigen. Auflage: 6., aktualisierte Auflage, 23006 Erscheinungsjahr: 09. 12. 2022 Produktform: Leinen, Gebunden Autoren: Stauss, Bernd & Seidel, Wolfgang Auflage Ausgabe: 6., aktualisierte Auflage Abbildungen: Komplett in Farbe Keyword: Beschwerdemanagement; Customer
Unzufriedene Kunden als profitable Zielgruppe
| EAN: | 9783446474215 |
| Farbverschnitt: | Generell werden die Bücher ohne Farbverschnitt geliefert, auch wenn die Abbildungen einen Farbverschnitt zeigen. |
| Auflage: | 6., aktualisierte Auflage, 23006 |
| Erscheinungsjahr: | 09.12.2022 |
| Produktform: | Leinen, Gebunden |
| Autoren: | Stauss, Bernd & Seidel, Wolfgang |
| Auflage/Ausgabe: | 6., aktualisierte Auflage |
| Abbildungen: | Komplett in Farbe |
| Keyword: | Beschwerdemanagement; Customer Care; Customer Relationship Management; Dienstleistung; Kundenmanagement; Management; Reklamation; Service |
| Fachschema: | Absatz / Marketing~Marketing~Vermarktung~Service (Kundendienst) |
| Fachkategorie: | Kundendienst, Management: Vertrieb und Marketing |
| Thema: | Optimieren |
| Text Sprache: | ger |
| Seitenanzahl: | XV, 430 |
| Verlag: | Hanser Fachbuchverlag, Hanser, Carl, Verlag GmbH & Co. KG |
| Länge: | 241 mm |
| Breite: | 174 mm |
| Höhe: | 33 mm |
| Gewicht: | 1192 gr |
| Genre: | Sozialwissenschaften/Recht/Wirtschaft |
| Herkunftsland: | DEUTSCHLAND (DE) |
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4.4 ★★★★★
Based on 20 reviews
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Product Reviews
★★★★★ 5
Reliable sharps container.
Solid, reliable sharps container for home use. The lid locks securely and gives peace of mind, especially with kids around. It’s sturdy, holds a good amount, and doesn’t take up much space. Exactly what I needed, simple and safe.
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Reviewed in the United States on April 26, 2026
★★★★★ 5
Size matters
Have a nice container that can holds a lot but not so tall and skinny like most to the point that their top heavy and tip over. I feel like this one has the balance between being large without taking a too much space and also holding a lot
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Reviewed in the United States on April 25, 2026
★★★★★ 5
Large capacity, Sturdy construction
Size: 2 Gallon, Unit Count: 1.0
Very large capacity. Strong plastic construction. I use an auto injector once a week. This container will probably last me a year, yet it will easily fit in the sharps. Disposal receptacle in town.
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Reviewed in the United States on May 23, 2026
★★★★★ 5
This container is perfect
A durable container that will hold a good amount of syringes. Great for home usage.
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Reviewed in the United States on May 20, 2026
★★★★★ 5
Nice size for storage.
Size: 5 Quart, Unit Count: 2.0
Nice size for my Lantus pens. The price was very reasonable. Sturdy with a nice locking lid.
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Reviewed in the United States on April 24, 2026