SKU: 33525140329

Answering 911: Life in the Hot Seat

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Answering 911: Life in the Hot Seat"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of Population 485 and Truck: A Love Story "A witty, gritty look at life on the receiving

"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of Population 485 and Truck: A Love Story "A witty, gritty look at life on the receiving end of our cries for help." Reader's Digest (Editor's Choice)

You answer a call from a fourteen-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are no weapons around and learning that his favorite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbor's clarinet practice. What is it like to be on the receiving end of desperate calls for help . . . every day? Caroline Burau, a former newspaper reporter and nursing student who couldn't stand the sight of blood, takes a job as an emergency dispatcher because she likes helping people. But on-the-job training at the comm center proves to be more than she bargained for. As she adjusts to a daily life of catastrophe and comedy, domestics and drunks, cops and robbers, junk food and sarcasm, lost cats and suicides, she discovers that crisis can become routine, that coworkers can be mean--that she must continue to care and, at times, learn how to let go. "The day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope."--Alison McGhee, author of Shadow Baby, Rainlight, Was It Beautiful? and Falling Boy Caroline Burau is a 911 dispatch operator for the police and fire departments in White Bear Lake, Minnesota.

Binding Type: Paperback
Publisher: Borealis Books
Published: 09/15/2007
ISBN: 9780873516020
Pages: 206
Weight: 0.65lbs
Size: 8.40h x 5.50w x 0.60d
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SKU: 33525140329

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4.1 ★★★★★
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Tamara Hughley
Omaha, US
★★★★★ 5
Happy to find a seller that carries the 120
Size: 8.5"X11"
I’ve been doing sublimation since May 2025. I have tried a variety between 105, 120 and 125. I’m not exactly sure why 120 ASub it is becoming harder to find . I absolutely love it. When I make my stainless steel tumblers, my colors pop more with 120.
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Reviewed in the United States on April 20, 2026
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Dinusha
Omaha, US
★★★★★ 4
Great Sublimation Paper – Perfect for Mugs
Size: 8.5"X11"
I purchased A-SUB Sublimation Paper 8.5x11 Inch 120GSM and I’m very happy with the results. The colors transfer beautifully. I used it for sublimation mugs and the print came out vibrant, sharp, and very professional-looking. No fading, no dull colors. I also tried using it for a cap, but the issue was not the paper — my cap heat press machine didn’t perform well and the transfer failed. For mugs, this paper works perfectly. Highly recommend for mug sublimation projects.
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Reviewed in the United States on February 24, 2026
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Michael mariana
Waukegan, US
★★★★★ 5
Craft paper
Size: 8.5"X11"
Good price!
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Reviewed in the United States on June 13, 2026
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Arte Cool & Neo
Lexington, US
★★★★★ 5
Excelente papel para sublimación
Size: 8.5"X11", Size: 8.5"X11"
“Muy buena calidad. Los colores salen vivos y definidos al sublimar. El secado es rápido y funciona perfecto con mi impresora de sublimación. Muy recomendado para proyectos personalizados y pequeños negocios creativos.”
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Reviewed in the United States on May 15, 2026
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Alicia
Bozeman, US
★★★★★ 5
Recommend
Size: 4x9.5inch
First, the sizing is absolutely perfect for these projects. Instead of wasting large sheets and having to cut them down, these pre-cut sizes save a ton of time and effort — and most importantly, reduce paper waste. The quality of A-Sub paper has always been excellent: it holds vibrant colors beautifully, releases ink consistently, and produces crisp, sharp designs. Both of these sizes continue that tradition. I’ve noticed my images transfer smoothly and evenly every time, whether I'm working on ceramic mugs or glass tumblers. In terms of value, these smaller sheets are definitely worth the price. You get professional-quality results without using more paper than you need, which in the long run saves money and materials. Overall, I highly recommend these A-Sub sublimation papers for anyone looking to streamline their mug and tumbler production. They’re efficient, reliable, and a great investment for any sublimation business or hobbyist. - send me stuff to review.
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Reviewed in the United States on June 28, 2025

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