SKU: 35399942168

Innovative Performance Support: Strategies and Practices for Learning in the Workflow

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Innovative Performance Support: Strategies and Practices for Learning in the WorkflowReal Learning Happens as You Work Implement performance support to increase and accelerate employee performance. "It is a book that will become dog eared from use as it is both a narrative and a reference. Valuable now, and over time; it is worth every cent of the $30 cover price. It is easy to read, and easy to fillet for the right information just when you need it. The book comes at a really important juncture in the trajectory of corporate learning

Real Learning Happens as You Work Implement performance support to increase and accelerate employee performance.

"It is a book that will become dog-eared from use as it is both a narrative and a reference. Valuable now, and over time; it is worth every cent of the $30 cover price. It is easy to read, and easy to fillet for the right information just when you need it. The book comes at a really important juncture in the trajectory of corporate learning and highlights the importance of learning in the workflow. It is the right book, at the right time, in the right way."
--Nigel Paine, MD NigelPaine.com Ltd

"Innovative Performance Support significantly moves the learning revolution to the next level. It is the workplace, and the work itself, where performance support will make its mark, and Gottfredson and Mosher are the trailblazers."
--Marc J. Rosenberg, Marc Rosenberg and Associates

Research shows that 80 percent of learning in the workplace occurs on the job, rather than in formal training sessions.

Innovative Performance Support offers you a concise and comprehensive overview of performance support (PS) practices--ongoing, job-specific resources that ensure employees perform effectively on the job. From free, open-source applications like blogs and wikis to sophisticated new system software, this guide will help you implement the right PS strategy for your team.

Innovative Performance Support

  • Saves the investment in formal training and increases productivity
  • Reduces the learning time required to achieve successful performance
  • Supplements or replaces existing training programs
  • Cuts down on the use of help desks and other traditional in-house support functions

Conrad A. Gottfredson and Bob Mosher break down the hows and whys of applying PS solutions to replace the patchwork of existing training programs that you might be using now. They show how leading firms deploy PS solutions to reduce costs, retain talent, and increase productivity and efficiency.

Binding Type: Paperback
Publisher: McGraw-Hill Education
Published: 12/30/2010
ISBN: 9780071703116
Pages: 255
Weight: 0.96lbs
Size: 9.02h x 7.38w x 0.66d

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SKU: 35399942168

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4.7 ★★★★★
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Carley
New York, US
★★★★★ 4
Great toy for moderately destructive dogs
Color: Dragon
My dog LOVES this toy. It's not hard to see why: it has just about everything a dog could want in a soft toy. There are ropes that move around, a squeaker, crinkly wings, and different textures of fabric. It's not extremely durable--I've had to sew up one busted seam within a month or so--and you will likely have to re-knot the ropes and pull them back through the holes, but if your dog is only moderately destructive, they will enjoy this. I'd buy another.
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Reviewed in the United States on February 11, 2025
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S. Hart
Pawtucket, US
★★★★★ 3
Dog Obsessed -- Toy a Mess
Color: Squirrel
The dog was OBSESSED. Truly loved this toy, but he ripped the little pockets really easily. While he still wanted to play with it, it was a little disappointing.
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Reviewed in the United States on April 28, 2026
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Verified Purchase
BB
Bozeman, US
★★★★★ 5
Cute toy
Color: Squirrel
My dog loved it! Looks just like the pics. Durable for most dogs I’m sure. My little dog can destroy anything though lol! Didn’t get to use the treat part cause he destroyed it but looks like a neat concept
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Reviewed in the United States on January 17, 2025
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Rene G. Riccardi
Lexington, US
★★★★★ 5
Creative and well made!
Color: Squirrel
This is a great dog toy, durable, creative, and it kept my dogs busy and very, very interested. It's challenging enough, but not frustrating. Great for tug of war, too!
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Reviewed in the United States on February 26, 2025
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NOLES 2021
Cuba, US
★★★★★ 1
Looks like fun but NO
Was so excited to get this and slow my girls down eating their treats and engage them in play. How big do the treats have to be? Because I had to scoop wet gross chewed up treats out of each pocket, vacuum, and put them in the washing machine AFTER my girls abandoned them with the treats still in the pockets. GREAT IDEA but not functional. Agressive chewers would have destroyed the toy the first time. SO DISAPPOINTED
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Reviewed in the United States on November 6, 2024

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