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Дональд А. Норман (комплект із 2 книг). Donald A. Norman (2 Book Set). ( 2 ). Donald A. Norman (2 Book Set) 1. , , ? , , . , , (' !!!') . , ' ' , , . , , . 2. . ( ) ? , , , , , . , . , , , . , , , , . SPECIFICATIONS: Author: Donald A. Norman . Publisher: ArtHuss Language: Ukrainian Publication Date: 2019 Number of pages: 544 pst Format: Paperback Width: 150 mm 5,9' Height: 215 mm 8,5' Weight: 410 g Illustrations: Colored ISBN: 9789669786067,9789669786074
Дональд А. Норман (комплект із 2 книг). Donald A. Norman (2 Book Set)
Книга 1. Опанувати складність
Як давно ви останній раз дратувалися через незрозумілий інтерфейс, непродуману послідовність дій, нелогічність і неочевидність процесу використання здавалося б найпростіших і найзвичніших у побуті речей? Життя складне — констатує Дональд Норман, — і з цим треба змиритися, але не варто його ще більше ускладнювати. Тут йдеться про відповідальність дизайнера за те, яким буде споживацький досвід, адже знайоме кожному відчуття безпорадності та роздратування ('воно не працює!!!') найчастіше стає наслідком погано зробленої дизайнерської роботи. Сучасна людина багато прагне від життя, тож 'прості рішення' наші потреби не задовольнять, і хоча багато хто нарікає на складність технологій, аскезу простоти обирають одиниці. Нам усім доведеться жити в цьому складному світі, проте коли за складністю стоїть осмисленість, логіка й система — ми цілком здатні її опанувати.Книга 2. Емоційний дизайн. Чому ми любимо (або ненавидимо) речі довкола насЧи справді емоція й раціональність суперечать одна одній? Дональд Норман ставить під сумнів цей стереотип, доводячи, що речі, які викликають у нас приємні емоції, виявляються ефективнішими й зручнішими у використанні, та й узагалі емоції допомагають нам краще мислити й ухвалювати відповідніші рішення. Наша прив’язаність до речей, здатність проектувати на них себе й робити їх частиною наших власних історій — безмежний простір для роботи дизайнера. Він може подбати про те, щоб речі викликали в нас довіру, тішили й розважали нас, щоб нам було з ними зручно й безпечно – але дизайнер не всесильний. Кожен із нас має стати дизайнером сам для себе, вибираючи предмети й інтерпретуючи їх, творячи власний простір, взаємодіючи та спілкуючись із оточенням, і просто живучи власним життям.SPECIFICATIONS:
Author:Donald A. Norman - Дональд А. Норман
Publisher:ArtHuss
Language:Ukrainian/Українська
Publication Date:2019
Number of pages:544 pst
Format:Paperback
Width:150 mm / 5,9'
Height:215 mm / 8,5'
Weight:410 g
Illustrations:Colored
ISBN:9789669786067,9789669786074
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★★★★★ 5
No problem at all
I purchased a warranty on my vaccum cleaner and it was not picking up when I ran it like it always had. The head part was squeaking and hard to run. I filed a claim they sent me a label we boxed it up and sent it in. They sent emails letting me know when they got it and it was being worked on, Then we it was done they emailed me also, It runs like a new one I am very pleased and so glad I purchased the warranty. Well worth the price for the value!
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Reviewed in the United States on June 17, 2024
★★★★★ 4
IRobot Roomba 3 year warranty
My roomba stopped working as it should. It took two claims to get things taken care of but at the end, I was given a gift card for the original purchase price, which I used to buy a brand new roomba. 😁 so im satisfied and purchased another warranty for the new one.
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Reviewed in the United States on February 2, 2026
★★★★★ 5
Great insurance!
It worked wonders for me! I sent back my vacuum after a year of using it because a broken spinning wheel and they repaired it. Then, three weeks before the insurance cover expired, a lightning storm occurred in my area and my vacuum didn’t work anymore, they said they couldn’t fix it and they sent me a full refund. Of course I’ll recommend Asurion insurance!
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Reviewed in the United States on July 18, 2025
★★★★★ 1
Do not purchase. BBB will help
Don’t waste you money on this if you’re purchasing a vacuum costing you 6-700.00 or more. We have completed the claims process twice so far, called more time than I like to admit. Bought extremely large boxes and packaging and tape. Drove to ups, waited for ups only to not have our unit repaired. This last claim which was 24 hrs after we received the “fixed” item back was in the companies possession for just two hours when we were sent a msg stating they could not repeat the issues and it was on it’s was back AGAIN. So without a working vacuum for weeks it is now headed back with the same issues. The customer service line assure us they would not let it ship out and would instead keep it and a supervisor would check it and found but 10 minutes after my call I received a tracking number. Save yourself the headache and insure through someone else. Vac sounds like a power saw with rocks in it and won’t clean. Company see that as normal. Told many lies and still repair/.refund
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Reviewed in the United States on July 21, 2025
★★★★★ 5
Delivered on What They Promised
Bought an iRobot Roomba i4+ about 1 1/2 years ago and saw this as an option for a protection plan. I was skeptical, as I know that plans similar to this one can be filled with contractual Loop holes that do not benefit the buyer.
HOWEVER, this one is legitimate and came through for me when my vacuum was essentially falling apart…as I was reimbursed the full amount that I paid for it.
I just purchased another iRobot, along with the same protection plan……so, from my experience, I highly recommend it.
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Reviewed in the United States on September 10, 2024